DELL Walk-in Drive 2018 | B.E/B.Tech/Any Degree | 9 February 2018
Dell Gurgaon scheduled walk-in drive for any degree graduates for the role of Technical Support Voice Process.The detailed eligibility and venue details for dell walk-in given below.
Dell Walk-in Drive Details:
Company: Dell International Services India Private Limited
Job Role: Sr. Associate, Client Tech Support
Qualification: B.E/B.Tech/Any degree
Experience: 0-3 years
Salary: INR 3,25,000 – 5,00,000 P.A.
Venue Location: Gurgaon
Venue Date: 9 February 2018
Detailed Eligibility:
Any stream graduates are eligible
0 to 3 years of relevant work experience required.
Undergrad with 1 year of International Call Center Voice experience
Should be willing to work in shifts in a 24 x7 work environment
Should be residing within Transport Boundaries
Excellent telephone soft skills & thorough telephone functional skills
Ability to handle stressful situations.
Ability to deal professionally with irate customers.
Job Description:
Responsible for providing telephone support for customers on operation or maintenance of Dell products.
Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues.
Responsible for EWS, Total solutions, YTT and In warranty extension sales.
Performs work in accordance to standardized policies and procedures.
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
Documents problems in the support solution database for diagnostics and solution implementation.
Ensure proper escalation procedures are followed.
Responsible for customer satisfaction through effective handling of customer problems.
Work requires strong analytical ability to resolve complex technical issues in addition to effective phone communication skills.
How to Apply Dell Walk-in Drive?
Interested and eligible candidates can attend walk-in at the following venue on 9 February 2018.
Venue Details:
Venue Date: 9 February 2018 Time: 12 PM – 3 PM
Venue:
Dell International Services,
Vipul Tech Square,
Opp Central Park,
Sector Road, Sector-43,
Gurgaon – 122002
Note: Please carry a Govt ID proof.
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