Total No. of Vacancies: Various

Job Location: Bengaluru

Name of the Post:

Customer Service Executive

Qualification:

Applicants who have completed Degree in 12th/Graduates or equivalent from a recognized Institute for HGS 2018

Roles & Responsibilities:

Understand the basic professional standards and established procedures, policies before taking action and making decisions

Processing claims/developing projects/handling calls, as per the process guidelines

Adhering to the SLA, and understanding Quality & Auditing parameters

Maintaining TAT

Assumes responsibility for work activities and coordinating efforts.

Meeting assigned productivity goals

Understands the Values and Characteristics of perfect service and uses the Perfect service filters at work

Adhering to the SLA

Adhere to attendance and punctuality norms

Acquiring knowledge & skills in related areas of the process

An interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct

Skills & Abilities:

Process SLA

Telephone etiquettes

MS office

Typing skills & computer skills

Effective communication in English

Good analytical skills

Selection Procedure:

Written test

Group Discussion

Personal Interview

Pay Scale:

HGS recruitment 2018 will get an excellent salary package along with incentives, perks, and other facilities according to post qualification and experience of candidates

How to Apply:

Eligible & Interested applicants can apply via online in Official website page at www.teamhgs.com HGS Recruitment 2018

Instructions to Apply:

Log on to the Official website of HGS www.teamhgs.com

Then, Click on the careers link.

Select the link available for the opening.

Fill the Application with required details for HGS requirement 2018

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