FIS Recruitment 2018 for Associate Engineer | B.E/B.Tech/MCA | Pune
FIS Recruitment scheduled for the role of Associate Engineer for B.E/B.Tech/MCA graduates at Pune Office. The detailed eligibility and application process are given in below.
FIS Recruitment 2018 Details:
Job Role: Associate Engineer – Systems
Qualification: B.E/B.Tech/MCA
Experience: Freshers
Job Location: Pune
Last Date:ASAP
Detailed Eligibility:
Bachelors Degree or equivalent
Job Description:
Monitor Service Desk tickets.
Access Management for Service Desk,
Manage customer communications and set appropriate expectations (i.e. Delivery date).
Provide regular feedback to the customer on outstanding requests,
Notify customers of alerts and outages,
Open appropriate ticket (if required) (Incident/Service request):
Assign Service Requests to appropriate area,
Manage Incidents following Critical Problem Checklist for Critical 1 events,
Provide First Call Resolution for password resets and account unlocks,
Review and follow-up on outstanding requests,
How to apply FIS Recruitment?
Interested and Eligible candidates can apply for this position in online by the following link as soon as possible.
To Apply: Click here
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